Cancellation and Refund Policy – Learnshala
At Learnshala, we are committed to providing a high-quality learning experience. If you are not satisfied with our services, we offer a flexible cancellation and refund policy as outlined below.
Money-Back Guarantee
We stand by the quality of our courses. If you are not satisfied with our live classes, you may request a refund as per the guidelines mentioned below.
Refund Policy for Live Classes
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- Unused Sessions: If you have prepaid for a live course but have not attended all scheduled sessions, you are eligible for a refund for the unused sessions. Refunds will be calculated on a pro-rata basis.
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- Cancellation Before Course Start: If you cancel your enrollment before the course begins, you are eligible for a full refund of the course fee.
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- No Refund for Attended Sessions: Once a session has been attended, it is considered used and non-refundable.
No Refund Policy for Recorded Courses
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- Due to the nature of digital content, all purchases of recorded (pre-recorded or self-paced) courses are final and non-refundable.
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- If you experience any technical difficulties accessing the content, please contact us for assistance.
Cancellation by Learnshala
In rare cases where Learnshala needs to cancel a scheduled live class or course, students will be offered:
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- A rescheduled session, OR
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- A full refund for the canceled session(s).
Refund Request Process
To request a refund for eligible live classes, please email learnshala.in@gmail.com with the subject line “Refund Request – [Course Name]” and include your enrollment details. Refunds will be processed within 7 business days of approval.
Need Assistance?
For any queries regarding cancellations and refunds, feel free to contact us at learnshala.in@gmail.com.
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