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Privacy Policy

1. Introduction

Learnshala (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access and use the Learnshala platform and payment services.

By using the Learnshala Platform, you consent to the collection and use of your information as described in this Privacy Policy. If you disagree with any terms, please discontinue using our services and notify us at learnshala.in@gmail.com.

2. Information We Collect

We collect various types of information, including personal data and non-personal data, to improve and provide our services.

2.1 Personal Data Provided by You

We collect personal data when you register, create a profile, or use our services, including:

  • – Account Information: Name, email address, phone number, and password.
  • – Profile and Listing Information: Profile picture, bio, video introduction, and qualifications.
  • – Identity Verification: Government-issued ID, passport, or national ID.
  • – Payment Information: Bank account details, credit card information.
  • – Communication Data: Messages, support requests, and feedback.

2.2 Automatically Collected Information

When you use Learnshala, we collect:

  • Geo-location data (IP address, GPS data, approximate location).
  • Usage Data (search queries, pages visited, features used).
  • Device & Log Data (IP address, browser type, timestamps).
  • Cookies and Tracking Technologies (to enhance user experience and analytics).

2.3 Third-Party Data Collection

  • Information from third-party services (e.g., Facebook or Google, if linked)
  • Fraud detection and security monitoring services
  • Demographic data from business partners

3. How We Use Your Information

We use the collected information for:

  • Providing, operating, and improving our services.
  • Processing transactions and secure payments.
  • Sending updates, promotions, and service-related notifications.
  • Ensuring security, fraud detection, and compliance.
  • Complying with legal obligations.

4. Sharing and Disclosure of Personal Data

4.1 Third-Party Services

If you link your Learnshala account to third-party services (e.g., Google, Facebook), we may receive and share data with these providers.

4.2 Advertising & Social Media

With your consent, we may share limited personal data (e.g., email address) with advertising platforms such as Facebook and Google for targeted marketing.

4.3 Sharing Between Members

To facilitate learning, certain profile details may be visible to other users. Payment and sensitive information remain confidential.

4.4 Profiles, Listings, and Public Information

The LEARNSHALA Platform allows you to publish certain information, including Personal Data, that may be visible to the general public. This includes but is not limited to:

  • Parts of your public profile page, such as your name, description, and city, which are accessible to others.
  • Listing pages that are publicly visible, including details such as your precise location (if consented to), Listing description, calendar availability, public profile photo, and any other information you choose to share.
  • Learners may leave feedback for Tutors upon completing a booking. These reviews become part of the Tutor’s public profile and may also appear on the Listing page or other sections of the LEARNSHALA Platform.

Any content you submit to community forums, discussion boards, blogs, or social media posts on the LEARNSHALA Platform is publicly visible.

With your consent and in our legitimate interest to promote the LEARNSHALA Platform, we may display portions of the Platform (e.g., your Listing page) on websites operated by our business partners using technologies such as widgets or APIs. If your Listings appear on a partner site, details from your public profile may also be shown.

Publicly shared information on the LEARNSHALA Platform may be indexed by third-party search engines. While you may have options in your LEARNSHALA Account settings to opt out of this feature, search engines may still retain cached versions of your information. We do not control third-party search engine practices and cannot guarantee that outdated data will be removed from their databases.

5. Child Safety Policy

  • The Learnshala Platform is not intended for children under 13.
  • If a child under 13 wishes to use our platform, parental or guardian consent is required.
  • Parents/guardians should monitor their child’s activities on Learnshala.
  • If we discover unauthorized child data collection, we will delete it immediately.

6. GDPR Compliance Statement

If you are a European Economic Area (EEA) resident, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data.
  • Right to Restrict Processing: Limit how we use your data.
  • Right to Data Portability: Transfer your data to another provider.
  • Right to Object: Withdraw consent for marketing communications.

To exercise these rights, contact us at learnshala.in@gmail.com.

7. Copyright Policy

  • All content on Learnshala, including text, images, videos, and logos, is owned by or licensed to Learnshala and protected under copyright laws.
  • Users may not copy, reproduce, distribute, or modify our content without prior written permission.
  • If you believe your copyrighted material has been used without authorization, contact us at learnshala.in@gmail.com.

8. Security Measures

We implement security measures such as:

  • Data encryption and secure storage.
  • Firewalls and restricted access to sensitive data.
  • Regular security audits.

However, no online platform is 100% secure. Users are responsible for safeguarding their account credentials.

9. Retention of Personal Data

  • We retain your data as long as necessary to provide services and comply with legal obligations.
  • If data is no longer needed, we securely delete or anonymize it.

10. Data Transfers

  • Your data may be stored and processed in countries outside your jurisdiction.
  • We ensure that third-party service providers handling data comply with privacy laws.

11. Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be posted on our website, and continued use of Learnshala constitutes acceptance of the new terms.

12. Disclaimers

  • Learnshala provides educational content and services on an “as-is” basis and does not guarantee specific learning outcomes.
  • Users are responsible for ensuring the platform meets their individual needs.
  • Learnshala is not liable for third-party actions, including tutors, students, or external platforms linked within our services.

13. Access and Correction of Personal Data 

    13.1 You may access and correct some of your Personal Data through your LEARNSHALA Account settings. You are responsible for keeping your Personal Data accurate and up-to-date.

    13.2 If you wish to access and correct Personal Data concerning you (which you are unable to update yourself within your LEARNSHALA Account), you may submit your request via email to learnshala.in@gmail.com

    14. Withdrawal of Consent

    14.1 You may withdraw your consent to our collection, use, disclosure or transfer of your Personal Data at any time by emailing at contact@learnshala.in. 

    14.2 However, please note that any such withdrawal of consent may result in us being unable to continue providing our services or fulfilling our contractual obligations with you, including but not limited to termination of your access to the LEARNSHALA Platform and cancellation of your LEARNSHALA Account.

    15. Contact Us

    For any questions regarding this Privacy Policy, please contact us at: 📧 Email: learnshala.in@gmail.com

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